Service Industries

/Service Industries

elder concierge

elder concierge: a range of non-medical services for older people who are living independently; includes providing: companionship; transportation to recreation or medical appointments; and help with household tasks, travel plans. May also be referred to as "senior concierge" or "elder-to-elder peer care" services. *** TROVELOG *** AgeWell Global, based in Washington, D.C., is pioneering a model of elder-to-elder [...]

breach fatigue

breach fatigue: the apparent lack of significant responses and countermeasures by consumers regarding safeguarding their information in the wake of well-publicized reports of huge data breaches by major companies. *** TROVELOG *** The news has been dominated lately by the failure of one company, Facebook Inc., to safeguard customer data. But Facebook isn't alone. In just the [...]

rage room (aka: “anger room”)

rage room (aka: “anger room”): a facility that charges customers fees to smash objects: household items, office machines, electronics, furniture, human effigies or any of the customer's personal items. *** TROVELOG *** Donna Alexander, proprietor of the Anger Room in Dallas, can barely keep her business stocked with printers for customers to crush. “Rage rooms,” as they’re [...]

union workers

            11.9: The percentage of American workers in unions last year, the lowest proportion in more than 70 years, according to the government’s Bureau of Labor Statistics. The number of workers in unions fell by 612,000 last year, to 14.7 million. About 20 percent of workers were in unions in 1983; the figure was [...]

cloud computing

any service that operates over an Internet connection, allowing immediate access from any computer or mobile device with Web access. Business owners can access software or store information—such as customer contacts, accounting data and presentations—and leave the technical maintenance to the cloud provider. As of April 2010, only about 7% of small-business owners were using [...]